Privacy Policy

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Privacy Policy

American Plumbing Heating & Cooling ("we," "our," "us") operates the website https://www.americanphc.com/ (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of the Site.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us when you use our Site, contact us, or use our services. This information may include but is not limited to, your name, address, email address, phone number, and payment information.

Non-Personal Information: We may collect non-personal information about your interaction with our Site. This information may include your IP address, browser type, operating system, and browsing behavior on our Site.

2. How We Use Your Information

Personal Information: We use the personal information you provide to:

Provide and improve our services.
Process transactions and send you related information, including purchase confirmations and invoices.
Respond to your comments, questions, and requests.
Send you technical notices, updates, security alerts, and support and administrative messages.
Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you.
Monitor and analyze trends, usage, and activities in connection with our services.

Non-Personal Information: We use non-personal information to:

Improve our Site and services.
Analyze Site usage and trends.
Enhance the user experience.

3. How We Share Your Information

We may share your information in the following ways:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
For Legal Reasons: We may share your information if we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information for any other purpose disclosed to you and with your consent.

4. Your Choices

You may update, correct, or delete your personal information by contacting us. You can also opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

5. Security

We take reasonable measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our practices.